Privacy Policy
Fenestria Inc. (hereinafter “Fenestria,” “we,” or “our”) is committed to protecting the privacy and personal information of its clients, visitors and users in accordance with Law 25 (An Act to modernize legislative provisions as regards the protection of personal information) and Quebec’s Act respecting the protection of personal information in the private sector.
Last updated: April 1, 2026
1. Person in charge of the protection of personal information
The person in charge of the protection of personal information at Fenestria is:
Samuel Brasseur
Email: info@fenestria.ca
Phone: 1 (877) 343-1512
2. Personal information collected
We may collect the following information:
- First and last name
- Phone number
- Email address
- City or region
- Type of project (doors, windows, etc.)
- Type of property
- Anonymized browsing data (pages visited, session duration, device type)
3. Purposes of collection
Your personal information is collected for the following purposes:
- Process your quote request
- Contact you to discuss your project
- Improve our services and our website
- Measure the effectiveness of our advertising campaigns
- Comply with our legal obligations
4. Consent
By submitting a form on our website, you consent to the collection and use of your personal information for the purposes described above.
The measurement and advertising cookies described in section 5 are set as soon as you arrive on the site. You may refuse or delete them at any time from your browser settings, or opt out of targeted advertising directly at Meta and at Google. For any other request, write to us at info@fenestria.ca.
5. Cookies and tracking technologies
Our site uses the following technologies:
- Strictly necessary cookies — Site functionality. No consent required.
- Google Tag Manager and Google Ads — Measurement of campaign effectiveness and ad retargeting. Set upon visit.
- Meta Pixel (Facebook and Instagram) — Measurement of campaign effectiveness and ad retargeting. Set upon visit.
- Source parameters — We keep, in your browser, the page and campaign through which you arrived, in order to correctly attribute your request. These parameters contain no personal information.
You may refuse or delete these cookies at any time from your browser settings. We do not use Microsoft Clarity or any other session recording tool.
6. Sharing of information
Your personal information may be shared with:
- Tourdubloc — Our partner that hosts the request and callback management system (servers in Canada)
- Google Ads — For conversion measurement, by means of click identifiers
- Meta (Facebook and Instagram) — For conversion measurement
We never sell your personal information to third parties.
7. Data retention
Your personal information is retained as long as necessary for the purposes for which it was collected, or in accordance with applicable legal requirements. Anonymized browsing data is retained for a maximum of 24 months.
8. Your rights
In accordance with Law 25, you have the right to:
- Access your personal information
- Rectify your personal information
- Withdraw your consent
- Request the deletion of your personal information
- File a complaint with the Commission d'accès à l'information du Québec
To exercise your rights, please fill out our data access request form.
9. Security
We take appropriate security measures to protect your personal information against loss, theft, unauthorized access, disclosure, copying, use or modification. Data is transmitted via encrypted connections (HTTPS) and stored on secure servers.
10. Changes
We reserve the right to modify this privacy policy at any time. Changes will take effect as soon as they are published on this page.
11. Contact us
For any questions regarding this privacy policy or the protection of your personal information, please contact us:
Fenestria Inc.
Email: info@fenestria.ca
Phone: 1 (877) 343-1512